Maya R.

Video interview

5 of 5 answeredAIScored

Lucas M.

Microsoft Excel test

Test completedAIScored

Yuki T.

Qualifying questions

4/4

Passed all 4AIChecked

AIRanked shortlistTop 3 of 15

Your shortlist is ready

Maya R.Video interview94

Yuki T.Qualifying questions91

Lucas M.Skills test88

Candidate screening software Candidate screening, done before you meet anyone.

Candidates answer skills tests and video questions from any device. Every answer is scored, and you get one ranked shortlist.

Get started free View pricing

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Every first-round tool, one link. Use one screening tool or combine them all. Each candidate's results land in the same ranked report.

Screen every applicant from one link, on any device

AI scores every answer

200+ ready-made skills tests

Only pay for applicants who qualify

See how they work and what they value

Interview candidates in their own language

One ranked shortlist for the whole pipeline

The first round, without the busywork

200+

ready-made skills tests

1 link

for every candidate, on any device

100%

of applicants scored and ranked

to start, 10 credits a month, no card

Built for teams that hire often. Run the same fair first round whether you have five applicants or five hundred.

Screen every applicant the same way, at any volume

See how it works

Qualifying questions, skills tests and video interviews in one link. Every answer is scored, and you get one ranked shortlist.

Send everyone the same link and interview only the top of the ranked list.

See high-volume hiring

Tools used: Qualifying questionsSkills testsVideo interview
Works on: Any phone or laptop
Results: One ranked shortlist

Test every agent applicant on communication, job skills and a real customer situation.

See BPO hiring

Tools used: Communication testCustomer service testVideo interview
Works on: Any phone or laptop
Results: Scored answers with transcripts

Test every tutor applicant on the subject and a short recorded lesson.

See tutor hiring

Tools used: Subject testsVideo interview
Works on: Any phone or laptop
Results: One ranked shortlist

Forward a report that shows the evidence, not just a resume.

See staffing agencies

Tools used: Skills testsVideo interviewResume scoring
Share: A PDF report per candidate
Export: The ranked list as a CSV

Fits the way you already hire. Reach candidates on the channels you use today and hand results to the tools your team already has.

01/ 05

Reach candidates where they are

Share one link on your careers page, LinkedIn, WhatsApp or by email.

Learn more

app.springhire.io/home

Your overview

Full analytics

Candidates invited

248+38%

invites per day, last 14 daysMore

Completion rate

81%+6%

completions per day, last 14 daysMore

Average score

72%+4%

daily average score, last 14 daysMore

Avg completion time

14 min−2 min

daily average minutes, last 14 daysMore

Busiest jobs

Customer support agent96 invited · 81 completed74%
Sales development rep62 invited · 49 completed68%
Content writer41 invited · 33 completed71%

Where candidates come from

24854% through public link

Public link13454%
Email invite7631%
Bulk import3815%

Finalize

Your job is live

springhire.io/apply/northwindCopied

EmailWhatsAppLinkedIn

Emma RossWhatsApp

Hi Emma, thanks for applying to Northwind. Here is your screening link:springhire.io/apply/northwind

02/ 05

Screen every applicant the same way

Qualifying questions, skills tests and a video interview behind the same link.

Learn more

app.springhire.io/reports/emma-ross

Jobs › Customer support agent › Candidates › Emma Ross

Emma RossAdvance

Customer support agent · Completed 18 Oct, 9:12 am

Adjust scores

Overall score

92 / 100

Strong match

Scored above the bar on every counted tool. Calm, clear answers on video; strongest on written clarity.

Requirements: 4 of 4 met
Integrity: No issues
Completion: All 5 tools done
Ranking: 1 of 31

How the score adds up

92 / 100

94Customer service testWeighted 40%+38of 40

90One-way videoWeighted 35%+31of 35

92Resume matchWeighted 25%+23of 25

–Working styleNot counted–

91Culture fitNot counted–

Qualifying questions4 of 4 clearedCustomer service testScore 94One-way videoScore 90Resume matchScore 92Working styleNot countedCulture fit91% aligned

Four knockout questions

Answered before any assessment. A miss ends the application; these all cleared.

4 of 4 cleared

Do you have the right to work in the EU?Answered: Yes · You accept: Yes: Met
Can you work rotating shifts, including weekends?Answered: Yes · You accept: Yes: Met
What is your notice period?Answered: 2 weeks · Not a knockout: Info
What salary are you expecting?Answered: €34,000 · Not a knockout: Info

Assessment

Choose what candidates take

Qualifying questionsFree

Skills tests1 credit

One-way video2 credits

Resume scoringFree

Qualifying · 1 of 4

Do you have the right to work in the EU?

Yes
No, I would need a visa

03/ 05

Score every answer with AI

Every answer is scored the same way, with the transcript beside the score.

Learn more

app.springhire.io/reports/emma-ross

Jobs › Customer support agent › Candidates › Emma Ross

Emma RossAdvance

Customer support agent · Completed 18 Oct, 9:12 am

Adjust scores

Overall score

92 / 100

Strong match

Scored above the bar on every counted tool. Calm, clear answers on video; strongest on written clarity.

Requirements: 4 of 4 met
Integrity: No issues
Completion: All 5 tools done
Ranking: 1 of 31

How the score adds up

92 / 100

94Customer service testWeighted 40%+38of 40

90One-way videoWeighted 35%+31of 35

92Resume matchWeighted 25%+23of 25

–Working styleNot counted–

91Culture fitNot counted–

Qualifying questions4 of 4 clearedCustomer service testScore 94One-way videoScore 90Resume matchScore 92Working styleNot countedCulture fit91% aligned

Five recorded answers

Transcribed, then scored on whether they answer the question, give specifics, and come across clearly.

Score 90

Question 2 of 5A customer was charged twice and is angry. What do you say?

1:24

AI Emma Ross · transcript

“I'm sorry, that's frustrating. I've refunded the second charge now, and I'll email you the confirmation so you can see it has cleared.”

Answers the questionCalmClear

92of 100

Why this score

Answers the question94
Specifics88
Clarity92
Fit for the role90

Delivery

Speaking pace: 148 words a minute
Filler words: 3 in 1 min 24 s
Answer length: 1 min 24 s of 2 min

All answers

1. Tell us about a time you turned an unhappy customer around.: 88
2. A customer was charged twice and is angry. What do you say?: 92
3. How do you decide what to escalate to engineering?: 90
4. Walk us through your first hour on a busy Monday.: 91
5. What would you change about the last support tool you used?: 89

Question 2 of 5A customer was charged twice and is angry. What do you say?

1:24

AI Emma Ross · transcript

“I'm sorry, that's frustrating. I've refunded the second charge now, and I'll email you the confirmation so you can see it has cleared.”

Answers the questionCalmClear

92of 100

Yuki Tanaka finishedFinished just now85

04/ 05

Rank everyone on one list

Results from every tool land in one ranked shortlist.

Learn more

app.springhire.io/jobs/customer-support

Jobs ›Customer support agent

Customer support agent

ActiveCopy linkInvite candidates

CandidatesScreening toolsAnalyticsJob detailsSettings

All31Invited7In progress3Review12Advance6Disqualified2Rejected1FilterExport

CandidateScoreStatusHiring stageCompletedRating

YTYuki Tanakayuki.tanaka@gmail.com85ReviewNot yet evaluatedJust now

EREmma Rossemma.ross@gmail.com92AdvanceNot yet evaluatedToday, 09:12

OKOmar Khalilomar.khalil@gmail.com88AdvanceNot yet evaluatedToday, 08:47

MLMei Linmei.lin@gmail.com81ReviewNot yet evaluatedToday, 08:05

DWDaniel Weberdaniel.weber@gmail.com76ReviewNot yet evaluatedToday, 07:31

SRSofia Reyessofia.reyes@gmail.com64ReviewNot yet evaluatedYesterday

LMLucas Moreaulucas.moreau@gmail.com47DisqualifiedNot yet evaluatedYesterday

Emma Ross

Customer support agent

Advance

92of 100

Ranked 1 of 31

Strong on every tool. Calm, clear answers on video.

Qualifying questionsPassed
Customer service test94
One-way video90
Resume match88

Move to interviewShare

05/ 05

Hand results to your team

Send a PDF report to the hiring manager or export the list to your ATS.

Learn more

app.springhire.io/reports/emma-ross

Jobs › Customer support agent › Candidates › Emma Ross

Emma RossAdvance

Customer support agent · Completed 18 Oct, 9:12 am

Adjust scores

Overall score

92 / 100

Strong match

Scored above the bar on every counted tool. Calm, clear answers on video; strongest on written clarity.

Requirements: 4 of 4 met
Integrity: No issues
Completion: All 5 tools done
Ranking: 1 of 31

How the score adds up

92 / 100

94Customer service testWeighted 40%+38of 40

90One-way videoWeighted 35%+31of 35

92Resume matchWeighted 25%+23of 25

–Working styleNot counted–

91Culture fitNot counted–

Qualifying questions4 of 4 clearedCustomer service testScore 94One-way videoScore 90Resume matchScore 92Working styleNot countedCulture fit91% aligned

Customer service test

20 questions, 12 minutes allowed, randomised per candidate.

94 · 19 of 20 correct

Empathy and tone96%
Product troubleshooting92%
Escalation judgment90%
Written clarity97%

Time taken: 9 min 40 s
Compared with the role's median: +12 points
Questions skipped: 0

Questions

A customer's order shows delivered but they have not received it. First step?Chose: confirm the delivery address and check the carrier scan: Correct
Rewrite this reply so it sounds less like a template.Chose: the version that names the customer's issue in the first line: Correct
The refund is outside policy and the customer is threatening a chargeback.Chose: refund now · Expected: escalate with the chargeback risk noted: Missed
Which ticket do you take first?Chose: the outage report affecting many users: Correct

Team

Invite member

PNPriya Nairpriya@northwind.comAdminActive
JCJames Colejames@northwind.comRecruiterActive
ASAna Silvaana@northwind.comRecruiterInvited

Your rating

Private to your team.

Clear on the refund scenario. Ask about SQL in the live round.

From the guides. Learn how to run a better first round.

Video interviews

What Is a One-Way Video Interview?

5 min readRead the guide

Video interviews

How to Write One-Way Interview Questions

5 min readRead the guide

Scoring and fairness

Interview Scorecard Template, Feedback Examples

8 min readRead the guide

Video interviews

How to Conduct a One Way Interview

6 min readRead the guide

Video interviews

One-Way vs Two-Way Video Interview: The Difference

3 min readRead the guide

Video interviews

What Are AI Video Interviews and How Do They Work?

5 min readRead the guide

Scoring and fairness

Hiring and Interview Bias: How to Reduce It

8 min readRead the guide

Video interviews

How to Score Video Interviews

6 min readRead the guide

Scoring and fairness

Structured Interview vs Unstructured Interview

8 min readRead the guide

Planning your hiring

Interview Process Stages: Hiring Process Flowchart

8 min readRead the guide

All 42 guides

Free HR toolkit

Everything else you need to hire, free

16 free AI tools, templates, checklists and calculators for the rest of hiring.

Open the toolkit

FAQ

Questions about springhire

Screen applicants with one link instead of reviewing every resume or scheduling first-round calls. springhire evaluates candidates and brings their results into one ranked report, so you can focus on the strongest matches.

Yes. Combine qualifying questions, resume scoring, skills tests and video interviews to evaluate candidates before you spend time interviewing them.

Assess job-specific skills, cognitive ability, communication, personality, work style and culture alignment with springhire's ready-made assessments and screening tools.

No. Candidates only need a browser. Send one screening link through email, WhatsApp, LinkedIn or your application page.

springhire uses randomized assessments and consistent screening criteria to make results harder to game. Video responses are also evaluated against the same criteria for every candidate.

Ready to get started?

Create an account and send your first screening link today. The free plan gives you 10 credits a month, with no card needed.

Get started free

See what you'll pay

Credits are charged only when a candidate completes. Plans from $0.

Pricing details

See the report

A real candidate report: scores, answers and the evidence behind each one.

Sample report