Data & AI
Business Analyst Job Description
About the role
We are looking for a Business Analyst to sit between the business and the teams that build solutions, making sure the right problems get solved. You will gather requirements, map processes, and translate needs into clear specifications and recommendations. This role suits someone analytical and diplomatic who can bring order to ambiguity and align stakeholders around a plan.
Key responsibilities
- Gather and document business requirements
- Analyze processes and recommend improvements
- Bridge business stakeholders and delivery teams
Responsibilities
- Elicit and document requirements through interviews, workshops, and process reviews
- Map current-state and future-state processes with clear diagrams and gap analysis
- Write detailed requirement specifications, user stories, and acceptance criteria
- Analyze operational and financial data to quantify problems and size opportunities
- Facilitate workshops to align stakeholders on scope, priorities, and trade-offs
- Build business cases with cost, benefit, and risk assessments for proposed changes
- Support solution design and act as the link between business teams and technical delivery
- Define and track success metrics before and after a change goes live
- Manage requirement changes and keep documentation current throughout a project
- Support user acceptance testing and help teams adopt new processes and tools
Requirements
- Bachelor's degree in business, economics, information systems, or a related field
- 3 or more years in a business analysis, process improvement, or consulting role
- Proven experience gathering requirements and documenting processes end to end
- Strong analytical skills with comfort in Excel and basic data querying
- Excellent stakeholder communication and facilitation skills
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