HR Glossary

What is AI Phone Screening?

An automated pre-screening process where an AI-powered voice bot calls or receives calls from job candidates, asks structured interview questions, evaluates spoken responses, and scores candidates for recruiter review.

Why it matters in hiring

AI Phone Screening comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

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• ACA - Affordable Care Act
• ACAS - Advisory, Conciliation and Arbitration Service

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