HR Glossary

What is Candidate Relationship Management (CRM)?

Software and strategies used by recruiting teams to build, nurture, and manage relationships with potential candidates before, during, and after the hiring process.

Why it matters in hiring

Candidate Relationship Management (CRM) comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

Related terms starting with C

• Canadian Human Rights Act (Canada)
• Candidate Experience
• Candidate Persona
• Candidate Pipeline
• Career Fair
• Career Ladder
• Career Lattice
• Career Pathing

Part of the springhire HR glossary, 1,150+ HR, payroll and recruiting terms defined. Free, no signup.