HR Glossary

What is Conflict Resolution?

The methods, strategies, and processes used to identify, address, and settle disagreements or disputes between individuals or groups in the workplace, ranging from informal conversation to formal mediation, arbitration, and legal proceedings.

Why it matters in hiring

Conflict Resolution comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

Related terms starting with C

• Competency Development
• Competency Framework
• Competency Mapping
• Compliance Training
• Contingency Recruiting
• Continuing Education
• Continuous Feedback
• Continuous Performance Management

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