HR Glossary

What is Critical Incident Method?

A performance evaluation technique where managers record specific examples of exceptionally effective or ineffective employee behavior throughout the review period, then use these documented incidents as evidence during performance discussions.

Why it matters in hiring

Critical Incident Method comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

Related terms starting with C

• Cover Letter
• CPF Contribution (Singapore)
• CPP - Canada Pension Plan (Canada)
• Criminal Record Check (Canada)
• Cross-Training
• Crowdsourced Feedback
• Cultural Fit
• Culture Add

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