HR Glossary

What is Employee Net Promoter Score (eNPS)?

A single-question metric that measures how likely employees are to recommend their organization as a place to work, scored on a 0-10 scale and calculated as the percentage of promoters minus detractors.

Why it matters in hiring

Employee Net Promoter Score (eNPS) comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

Related terms starting with E

• Education Allowance (UAE)
• EEO-1 Report
• EEOC
• EI - Employment Insurance (Canada)
• eLearning
• Emiratization (UAE)
• Employee Assistance Program (EAP)
• Employee Discount Program

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