HR Glossary

What is Grievance Procedure?

A documented, step-by-step process that employees follow to formally raise workplace complaints and that employers follow to investigate, respond, and resolve those complaints.

Why it matters in hiring

Grievance Procedure comes up whenever teams compare candidates, set policy or report on people data. Getting the definition right keeps decisions consistent, which is the same reason springhire scores every applicant against the same criteria rather than on impression.

Related terms starting with G

• GPSSA - General Pension and Social Security Authority (UAE)
• Graphic Rating Scale
• Gratuity
• Gratuity (UAE)
• Group Medical Insurance
• Gross Pay
• Gym Membership
• Great Place to Work

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