Built for BPO hiring
Hire BPO agents based on performance, not resumes.
Test communication, job skills and customer-handling ability before you schedule an interview. Screen every applicant through one consistent process and see your strongest candidates in one ranked report.
Minutes
To set up your first screening
1 link
Every applicant screened the same way
200+
Ready-made skills and communication tests
A better way to hire BPO agents, in 3 simple steps.
Screen communication, job skills and customer-handling ability, then interview only the candidates worth meeting.
Customer Support Hiring
1 link
127 applied from one linkSend every applicant one screening link
Share one link with applicants and collect their application, qualifying questions and assessments before your team spends time reviewing every candidate.
1 link, every applicant
Customer Support Assessment
92% overallSee who can actually do the job
Test the skills each BPO role needs, from communication and reasoning to customer handling and situational judgment, before the interview.
Job-specific assessments
Customer Support Candidates
Top matchInterview the candidates who stand out
Every applicant lands in one ranked report with their assessment results, so your hiring team can focus interviews on the strongest candidates.
Ranked BPO shortlist
From application to shortlist
Filter out deal-breakers first
Filter out candidates who do not meet the requirements before anyone reads an application. Ask about experience, location, shift availability, notice period, salary expectations and more. Always free.
Deal-breakers first
4 questions · 40 seconds · always free
Communication tests · Customer handling · AI screening
One application link, one ranked agent shortlist
Whatever mix of tools you pick for the role, every applicant lands in the same place, scored the same way.
No new workflow
Fit springhire into how you already recruit agents
Send the link the way you already reach applicants. Share reports the way your operations team already works. No new tools to learn.
“We used to phone-screen two hundred applicants for a forty-seat batch. Now the communication test does the first cut, and we only call the ones who passed.”
Screened with a communication test and recorded video answers.
Security and data
Every candidate's answers, handled carefully
You are asking applicants for their time, recorded answers and honest responses. Here is exactly what happens to them.
Encrypted in transit
Test answers, recorded videos and scores are encrypted in transit. Passwords are stored hashed and sessions use secure HTTP-only cookies.
Access stays restricted
Production data is limited to authorized staff. Candidates never need an account, and reports reach only the team leads and hiring managers you send them to.
Recordings are kept for 30 days on Starter, 90 days on Growth and a year on Scale. Full detail in our privacy policy.
Transparent pricing
Start free. Pay only for candidates who finish.
No demo call, no sales process. Credits are charged when a candidate completes an assessment, so a hiring drive of 500 applicants never surprises you.
A single bad hire costs 3-4x their salary to fix. springhire just starts at $39/month.
Free
Try the full product on a real opening.
Free
10 credits / month
Get started free- 10 assessment credits every month
- Every screening tool included
- AI transcripts and scoring
- Ranked shortlist report
- No credit card needed
Starter
For one role at a time.
$39/ month
Start with Starter- 50 credits per month
- 1 team seat
- 30-day recording retention
- Credit top-ups when you need more
- Email support
Growth
Most popularFor teams hiring every month.
$99/ month
Start with Growth- 150 credits per month
- 3 team seats
- 90-day recording retention
- Custom branding and report sharing
- Bulk invites
- Priority support
Scale
For volume hiring and agencies.
$169/ month
Start with Scale- 400 credits per month
- 5+ team seats
- 1-year recording retention
- Everything in Growth
- Dedicated onboarding
- Need more volume? Talk to us
Enterprise
Higher volume, SSO, custom retention or an invoice instead of a card.
Prices in USD. Local currency and taxes are calculated at checkout.
Frequently asked questions
Every applicant gets one link that covers qualifying questions, a resume check, a communication test, a customer-handling scenario and short recorded video answers. Results land in one ranked report, so your team calls only the candidates who have already shown they can communicate and handle a customer.
The test library includes ready-made tests for communication, customer service fundamentals, customer support situational judgment, active listening, attention to detail, computer literacy and more. You can add your own questions, and every test is timed, randomized per candidate and scored automatically.
Yes. Set a prompt such as an angry customer whose issue has not been resolved. Candidates record their answer from any browser on their own time. AI transcribes it and scores clarity, tone and structure, and you can watch the recording and adjust any score.
Yes. There is no scheduling and no per-seat limit. Share the link on job boards, WhatsApp or a bulk CSV invite; every applicant is assessed the same way and ranked in one report, whether you have fifty or five hundred.
Credits are charged per candidate, per tool, and only when the candidate completes the assessment. Qualifying questions and resume scoring are free; skills tests and situational judgment cost one credit each, and recorded video answers are metered by question count. The free plan includes 10 credits a month.
Proof before the interview
See them handle a customer. Then interview.
Test every applicant on communication, job skills and a real customer situation, and start your interviews with the strongest ones.
How it worksSample reportTest libraryCompare tools
