Recruitment Process Feedback Survey

The Recruitment Process Feedback Survey is a ready-to-launch questionnaire aimed at hiring managers, gathering their view of how well the talent acquisition team supported a hire. Its 22 questions ask managers to rate whether the team understood their hiring needs, communicated consistently, offered useful guidance on interview best practices, and delivered a strong overall partnership. It also probes candidate quality, diversity of sourcing and sufficient volume of candidates to decide well. Send it after a role closes, while the experience is fresh. Unlike candidate-facing surveys, this one measures the internal partnership between recruiting and the business, so you can see how effectively your talent function serves the managers it supports.

Hiring managers are the internal customers of your talent acquisition team, and their satisfaction drives whether they trust recruiting, follow the process and hire well. This survey makes that relationship measurable. Responses reveal whether recruiters truly understand role requirements, communicate consistently, solve problems proactively and present candidates of sufficient quality, diversity and volume. That evidence informs decisions about recruiter workload and coaching, intake and briefing practices, and sourcing strategy. Gathered across many hires, the 22 questions expose whether service is consistent or varies by team and recruiter, helping talent leaders improve partnership, speed and quality of hire while demonstrating the value the recruiting function delivers to the wider business.

The 22 questions span two main themes. Partnership and service quality asks whether the talent acquisition team understood the manager's hiring needs and requirements, communicated consistently throughout, provided useful guidance on interview best practices and evaluation criteria, proactively offered solutions when challenges arose, and delivered strong overall partnership for the hire. Candidate slate quality asks whether the candidates presented met expectations, whether they came from a sufficiently diverse range of backgrounds, and whether the volume presented was enough to make a well-informed hiring decision. Together these themes show both how recruiting works with managers and whether the pipeline it produces is strong enough to hire confidently.

Copy or download all 22 questions and add them to your preferred survey tool, such as Google Forms, Typeform or Microsoft Forms. No signup is required. Keep responses confidential so hiring managers can rate the partnership candidly, and send the survey shortly after each role closes while the experience is fresh. Review results by recruiter or team where volume allows, and watch the partnership and slate-quality themes separately. Use the findings to coach recruiters, refine intake meetings and adjust sourcing so the next hire runs more smoothly.