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Exit Survey Template

Understand why people really leave, from management to growth to pay.

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Exit Survey Template

Exit Survey Template

1. What is the primary reason you are leaving this organization?

2. Were there specific events or moments that contributed to your decision to leave?

3. How long ago did you first start considering leaving this organization?

4. Could anything have been done to prevent you from leaving?

5. If you answered yes to the above, what specifically could have prevented your departure?

6. My role and responsibilities were clearly defined throughout my employment.

7. I had adequate opportunities for career growth and advancement.

8. My skills and experience were fully utilized in my role.

9. I received adequate learning and development support during my time here.

10. My direct manager treated me with respect and professionalism.

11. My manager provided effective feedback and recognised good work.

12. I felt that senior leadership made decisions that were fair, transparent, and strategically sound.

13. I felt my voice and opinions were heard by management.

14. How would you rate your overall experience of management during your employment?

15. My compensation was fair relative to my responsibilities and the market.

16. The company's benefits package met my personal and professional needs.

17. The company culture was positive, inclusive, and aligned with its stated values.

18. My workload and work-life balance were reasonable throughout my employment.

19. What did you value most about working at this organization?

20. What would you change to make this a better organization to work for?

21. Would you recommend this organization as a place to work to others?

22. Would you consider returning to work here in the future?

23. How would you rate your overall experience as an employee of this organization?

24. Is there anything else you would like to share that would help us improve as an organization?

How to run this survey

  • Copy the questions into your survey tool
  • Send it to the team with a clear deadline
  • Act on the lowest scores and close the loop

Works with Google Forms, Microsoft Forms, Typeform or any survey tool.

Questions
24
Time to answer
~6 min
Suggested scale
1 to 5
Best run
Anonymously

The guide

Everything you need to know about the exit survey template

What is the Exit Survey Template?

The Exit Survey Template is a ready-to-launch questionnaire for employees who are leaving your organization. It captures the real story behind a departure: the primary reason someone is leaving, whether specific events or moments contributed to the decision, how long ago they first started considering it, and whether anything could have prevented the exit. Alongside these open reasons, it asks people to rate whether their role and responsibilities were clearly defined, whether they had opportunities for growth, and whether their skills were fully used. Run it during an employee's final days or as part of your offboarding checklist, while their experience is still fresh and candid.

Why run an Exit Survey

Departing employees have little reason to hold back, which makes their feedback some of the most honest you will collect. Running a structured exit survey turns scattered goodbyes into a dataset you can act on. Patterns in the primary reasons for leaving point to whether pay, management, growth, or workload is driving turnover. Answers about what could have prevented a departure tell you where retention efforts would pay off. Tracking how long people considered leaving before resigning shows how early disengagement sets in. Over time, this informs decisions on compensation, career pathing, manager support, and workload, helping you reduce regretted attrition rather than guessing at its causes.

What this Exit Survey covers

The template runs to roughly 24 questions, blending open text with rating statements. It opens with the departure narrative: the primary reason for leaving, any specific events or moments that contributed, how long ago the person began considering leaving, and whether anything could have prevented it, with a follow-up asking what specifically. From there it moves into experience ratings, where people respond to statements such as "My role and responsibilities were clearly defined throughout my employment," "I had adequate opportunities for career growth and advancement," and "My skills and experience were fully utilized in my role." Later themes typically cover management, culture, compensation, and whether the person would recommend the organization, giving you both the why and the how.

How to use this free template

Copy or download the full question set and load it into whichever survey tool you already use, such as Google Forms, Typeform, or your HR platform. Keep responses anonymous or clearly confidential so leavers answer candidly, and send the link during the notice period or on the last day. No signup is required to use the template. Adjust wording to match your terminology, then review responses in batches to spot recurring exit reasons rather than reacting to any single reply.

Next

Keep your hiring moving

  1. 1Employee Sentiment CheckWant the 60-second version first? Six statements, instant read.
  2. 2HR Maturity AssessmentZoom out and score your whole HR function.
  3. 3Psychometric TestMeasure the traits a survey can only ask about.

FAQ

Questions about the exit survey template

The template includes about 24 questions. It mixes open-ended prompts, such as the primary reason for leaving and what could have prevented the departure, with rating statements about role clarity, growth opportunities, and how well the person's skills were used. You can trim it to the essentials or keep the full set for a richer picture of why people leave.

Because the person is leaving, most teams treat responses as confidential rather than strictly anonymous, since names are often already known. Whichever you choose, state it clearly at the start. Assuring people their answers will not affect references or final pay encourages the honest feedback that makes an exit survey worthwhile.

Send it during the notice period, usually in the final week or on the last day, when the decision is settled but the experience is still fresh. Some teams also run a short follow-up a few weeks after departure, once the person has distance from the role, to capture reflections they may not have shared while still employed.

A five-point agreement scale works well for statements like "My role and responsibilities were clearly defined" and "I had adequate opportunities for career growth," running from strongly disagree to strongly agree. Keep the scale consistent across all rating questions so responses stay comparable, and reserve open text for the reasons behind the ratings.

Group responses by theme, such as pay, management, growth, and workload, and look for reasons that repeat across departures rather than one-off complaints. Track the primary reason for leaving over time to see which issues are growing. Share aggregated findings with leaders and tie them to specific retention changes, then check whether later exit surveys show the same problems fading.

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