The complete guide
Everything about the Professionalism Test
This test is one part of screening every applicant from one link: add a one-way video interview and resume scoring, and compare candidates in one report.
What is the Professionalism Test?
The Professionalism Test is a situational judgement test. Reliability questions cover running late, unrealistic deadlines, clashing commitments and keeping promises. Integrity questions cover errors in your favor, confidential information, falsified documents, gifts during a decision and covering for colleagues. Conduct questions cover offensive jokes, gossip, disagreement in meetings, social media, video calls and frustration with a manager. Client questions cover complaints, rude clients, discounts you cannot approve, delays, confidential data, scope changes and untrue statements. Each question has several plausible answers, so the best response is not simply the most polite one.
What the Professionalism Test does not measure
It does not measure job skills, and knowing the right answer is not the same as doing it every day. Check references and use a recorded interview to ask about real situations they have handled.
How does the Professionalism Test work?
The Professionalism Test is an auto-scored multiple-choice test. Each candidate answers 20 questions drawn at random from a bank of 60, so two candidates rarely see the same set, and most finish in 8 to 12 minutes. The questions are spread evenly across reliability, integrity, workplace conduct and client professionalism, with a mix of easy, medium and hard items, and the report shows a score for each area as well as an overall score.
Why is the Professionalism Test important to employers?
Unprofessional behavior is one of the most common reasons new hires fail, and it is hard to spot in a resume or a rehearsed interview. This test gives every candidate the same realistic situations and shows who keeps commitments, stays honest and treats colleagues and clients with respect.
