The complete guide
Everything about the Soft Skills Test
Pair this test with the rest of the first round: springhire's candidate screening software adds a one-way video interview and resume scoring to the same candidate link, ranked in one report.
What is the Soft Skills Test?
The Soft Skills Test is a situational judgement test. Communication questions cover unclear requests, bad news, angry emails, presenting to non-specialists and messages that keep being misread. Collaboration questions cover helping colleagues, credit for shared ideas, remote teams, quiet team members and duplicated work. Self-management questions cover prioritizing, feedback, stress, mistakes nobody noticed and taking on too much. Problem solving questions cover quick workarounds, recurring problems, choosing between solutions and spotting risks early. Each question offers several plausible responses, so it rewards real judgment rather than the most agreeable-sounding answer.
What the Soft Skills Test does not measure
It does not measure technical or job-specific skills, and choosing the best answer on a test is not the same as doing it every day. Pair it with a skills test and a recorded interview about real past situations.
How does the Soft Skills Test work?
The Soft Skills Test is an auto-scored multiple-choice test. Each candidate answers 20 questions drawn at random from a bank of 60, so two candidates rarely see the same set, and most finish in 8 to 12 minutes. The questions are spread evenly across communication, collaboration, Self-management and problem solving, with a mix of easy, medium and hard items, and the report shows a score for each area as well as an overall score.
Why is the Soft Skills Test important to employers?
Soft skills are the most common reason hires succeed or fail, yet they are the hardest to judge from a resume. This test gives every candidate the same realistic situations and a consistent score, so you can see who communicates clearly, works well with others and manages themselves before the interview.
What are soft skills, and how this test assesses them
Soft skills are how people work with others and manage themselves: communicating clearly, collaborating, managing their own time and pressure, and solving problems without being told how. Hard skills are what someone knows; soft skills are how they use it alongside other people. An assessment of soft skills works best through realistic situations, because people describe themselves generously when asked directly. This test puts candidates in 20 everyday work scenarios across communication, collaboration, self-management and problem solving, scored automatically in 10 minutes. As soft skills assessment tools go, it is quick to run at volume, and it covers much of what employers look for in a social skills test.
