The complete guide
Everything about the Virtual Assistant Test
This test is one part of screening every applicant from one link: add a one-way video interview and resume scoring, and compare candidates in one report.
What is the Virtual Assistant Test?
The Virtual Assistant Test is built for remote admin roles. Calendar and inbox questions cover time zone conversions, daylight saving changes, filters, labels, focus time and delegated access. Remote communication questions cover asynchronous updates, preferred channels, sharing files securely and outages. Research and admin questions cover venue and travel research, lead lists, conflicting sources, expense reports, agendas and file naming. Judgment questions cover password managers, scope creep, gift card scams, confidentiality between clients, deleting records in a dispute and refusing to write fake reviews.
What the Virtual Assistant Test does not measure
It does not measure typing speed or skill in a specific tool your team uses. Use a recorded interview to hear how clearly the candidate communicates, since most of their work will be remote.
How does the Virtual Assistant Test work?
The Virtual Assistant Test is an auto-scored multiple-choice test. Each candidate answers 20 questions drawn at random from a bank of 60, so two candidates rarely see the same set, and most finish in 8 to 12 minutes. The questions are spread evenly across calendar and inbox, remote communication, research and admin and professional judgment, with a mix of easy, medium and hard items, and the report shows a score for each area as well as an overall score.
Why is the Virtual Assistant Test important to employers?
Virtual assistants often hold the keys to a client's inbox, calendar and accounts. One who mishandles time zones, falls for a scam or mixes up clients' information can cause real damage. This test shows who manages a remote client's work accurately, securely and professionally, before you share any logins with them.
