The complete guide
Everything about the Office Clerk Test
This test is one part of screening every applicant from one link: add a one-way video interview and resume scoring, and compare candidates in one report.
What is the Office Clerk Test?
The Office Clerk Test is built for general office roles. Records questions cover file logs, naming rules, scanning, retention, legal holds and data requests. Mail and phone questions cover greetings, messages, confidential mail, callbacks, transfers and suspicious calls. Software and email questions cover CC and BCC, shortcuts, SUM and filters, PDFs, mail merge, Find and Replace, absolute references and suspicious attachments. Procedure questions cover visitors, supplies, petty cash, minutes, confidential printing, verifying bank detail changes and preparing an office move.
What the Office Clerk Test does not measure
It does not measure typing speed or skill in your own office systems. Check typing separately if needed, and use a recorded interview to hear how the candidate speaks to callers and visitors.
How does the Office Clerk Test work?
The Office Clerk Test is an auto-scored multiple-choice test. Each candidate answers 20 questions drawn at random from a bank of 60, so two candidates rarely see the same set, and most finish in 8 to 12 minutes. The questions are spread evenly across records and filing, mail and phones, office software and email and office procedures, with a mix of easy, medium and hard items, and the report shows a score for each area as well as an overall score.
Why is the Office Clerk Test important to employers?
Office clerks touch most of the business: post, phones, files and money. A clerk who misfiles records, shares a colleague's details or pays a fraudulent bank change can cause real harm. This test shows who handles everyday office work carefully and securely before they join your front office.
